Purchase Policy
* By clicking "Read & Understood - Continue" you are authorizing this charge and acknowledging our policies stated below.
ALL SALES ARE FINAL. There are no Refunds, exchanges or transfers. If the show is cancelled, refunds will be given so please provide a valid Telephone Number/email address so we can notify you.
*WE DO NOT SHIP TICKETS. Print your ticket and receipt at the time of your web purchase or you can pick up your ticket at the Box Office.
*Shows are 18+. All Guests must be prepared to show valid photo ID.
*No Alcohol will be served at any Table that has a Guest under 21 years of age unless a Parent is present.
*All Seating is on a first come first served basis. Doors open 1 hour prior to show time. For best seating arrive early. In order to be seated your entire party must be present and all tickets for your party must be in hand. Please notify the box office by calling 502-581-1332 with any special requests (i.e. wheelchair access).
*Doors open for General Admission on Monday thru Friday at 7:00 pm, Saturday & Sunday 6:00 pm. Showtimes may vary so please confirm the time for your show.
*Valid Photo ID and the Credit Card you made the Reservation with must be presented to pick up Tickets. Tickets will only be released to the purchaser unless prior arrangements have been made with the Improv.
*Tickets not picked up by showtime may be released to the public for resale.
*Gift Cards are available for purchase on line, by phone or at our box office. Shipping charges will/ or do apply.
*There is a Two Drink minimum per guest in the showroom.
*The Ticket Price does not include Dinner or the Two drink minimum in the showroom.
*This is a non smoking club.
*If you have any questions, call us at 502-581-1332 or mail us at info@improvlouisville.com.
